THERE IS ABSOLUTELY NO REFUNDS, EXCHANGES, OR RETURNS...on games~ THERE WILL BE A RESTOCK FEE IF CERTAIN CIRCUMSTANCES ARISE AND A REFUND IS GRANTED... NO EXCEPTIONS!!!

WELCOME TO THE COUCH COW!! Thank you for your support of our small family owned business. We appreciate every single order!

ONCE AN ORDER IS DELIVERED TO THE POST OFFICE IT IS OUT OF MY HANDS AND I CAN NOT DO ANYTHING ABOUT THE SHIPPING. THAT WILL BE BETWEEN YOU AND THE POST OFFICE. I AM SORRY. TAT is determined on the product ordered. if It is a RTS item or premade item in a game than they are shipped out usually within 3 days of the date game or order is placed, unless weekend ( I do not ship on weekends) or If it is a clothing product that can vary depending on if we have that product in inventory. (size and color) if we do not have it in inventory than it will have to be ordered than that time can vary. Please allow up to 3 weeks during this time for delivery. Holidays are upon us. Thank You.